Talk to a Local Edmonton Security Expert
Whether you need a quote, technical support, or to discuss a custom security project, we are ready to help. Call 1-888-707-8228 or send a message below.
What Happens After You Contact Us
- We acknowledge your request and route it to the right specialist.
- Free on-site assessment. A Triton specialist walks your facility, identifies risks, and discusses goals.
- Custom quote within 48 hours of the site visit, with itemized equipment, labor, timeline, and validity period.
- No-obligation review. You decide if and when to proceed. No high-pressure follow-ups.
The quote turnaround time above is a service level goal, not a guarantee. It is binding only where it is set out in a written agreement specific to your account.
- General Inquiries
- info@tritonsurveillance.ca
- Sales & Quotes
- sales@tritonsurveillance.ca
- Customer Support
- support@tritonsurveillance.ca
- Accounting & Billing
- billing@tritonsurveillance.ca
Office
216, 14036-23 Avenue
Edmonton, AB T6R 3L6
Business Hours
Monday – Friday, 8:00 AM – 5:00 PM
Closed weekends and statutory holidays
WCB-Insured
Since 2008
Owner-Operated
Commercial-Grade Equipment
Need a Detailed Quote?
For a detailed security quote with project specifications, use our comprehensive quote request form. We provide custom proposals within 48 hours.
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Contact FAQ
Do you charge for on-site assessments?
No. On-site assessments are free and carry no obligation. A Triton specialist walks your facility, looks at entrances, blind spots, lighting and any existing cabling or equipment, and discusses what you are actually trying to protect. You receive an itemized written quote afterwards. There is no charge whether or not you proceed, and no follow-up sales pressure.
How fast do you respond to enquiries?
Business-hours enquiries are acknowledged the same business day, and after-hours or weekend messages on the next business morning. That first reply confirms we have your request and routes it to the right specialist. Existing customers with a critical fault should call 1-888-707-8228 rather than use the form, since phone reaches an operator directly.
Can you provide a quote without a site visit?
For small projects, typically four cameras or fewer, we can usually give a budget-level estimate by phone once we know the building type and what you want covered. Larger or industrial deployments, including explosion-proof installs, multi-door access control, or anything requiring cable routing, need an on-site assessment to quote accurately. Cable paths, mounting height and existing infrastructure drive most of the cost and cannot be judged remotely, so a phone figure is a planning number rather than a quote.
Do you service systems installed by other companies?
Yes. Triton regularly supports, upgrades, takes over monitoring for, or fully replaces systems originally installed by other providers, especially DSC and Honeywell alarms and most major IP camera platforms. We'll tell you up front what's reusable and what needs to be replaced.
What areas do you serve?
Edmonton metro plus all of Alberta, including Sherwood Park, St. Albert, Spruce Grove, Leduc, Fort Saskatchewan, Red Deer, Fort McMurray, and Grande Prairie. Response times vary with distance: same or next business day across the Edmonton metro area, a few business days for greater Alberta, and scheduled trips for remote northern sites. See our full service area for response times by region.