Talk to a Local Edmonton Security Expert

Whether you need a quote, technical support, or to discuss a custom security project, we respond to all business inquiries within 4 business hours. Call 1-888-707-8228 or send a message below.

What Happens After You Contact Us

  1. Reply within 4 business hours. We acknowledge your request and route it to the right specialist.
  2. Free on-site assessment. A Triton specialist walks your facility, identifies risks, and discusses goals.
  3. Custom quote within 48 hours of the site visit, with itemized equipment, labor, timeline, and validity period.
  4. No-obligation review. You decide if and when to proceed. No high-pressure follow-ups.

The response and quote turnaround times above are service level goals, not guarantees. They are binding only where they are set out in a written agreement specific to your account.

Phone

1-888-707-8228

Toll-free, click to call

Email

info@tritonsurveillance.ca

Reply within 4 business hours

Office

216, 14036-23 Avenue
Edmonton, AB T6R 3L6

Business Hours

Monday – Friday, 8:00 AM – 5:00 PM

Closed weekends and statutory holidays

WCB-Insured Since 2008 Owner-Operated DSC · Honeywell · Pelco Certified

Need a Detailed Quote?

For a detailed security quote with project specifications, use our comprehensive quote request form. We provide custom proposals within 48 hours.

Go to Quote Request Form

Send Us a Message

Fill out the form below and we'll reply within 4 business hours.

Contact FAQ

Do you charge for on-site assessments?
No. On-site assessments are free and carry no obligation. A Triton specialist walks your facility, looks at entrances, blind spots, lighting and any existing cabling or equipment, and discusses what you are actually trying to protect. You receive an itemized written quote afterwards. There is no charge whether or not you proceed, and no follow-up sales pressure.

How fast do you respond to enquiries?
We reply to all business-hours enquiries within 4 business hours. After-hours and weekend messages are acknowledged on the next business morning. That first reply confirms we have your request and routes it to the right specialist. Existing customers with a critical fault should call 1-888-707-8228 rather than use the form, since phone response for critical issues is within 1 business hour.

Can you provide a quote without a site visit?
For small projects, typically four cameras or fewer, we can usually give a budget-level estimate by phone once we know the building type and what you want covered. Larger or industrial deployments, including explosion-proof installs, multi-door access control, or anything requiring cable routing, need an on-site assessment to quote accurately. Cable paths, mounting height and existing infrastructure drive most of the cost and cannot be judged remotely, so a phone figure is a planning number rather than a quote.

Do you service systems installed by other companies?
Yes. Triton regularly supports, upgrades, takes over monitoring for, or fully replaces systems originally installed by other providers, especially DSC and Honeywell alarms and most major IP camera platforms. We'll tell you up front what's reusable and what needs to be replaced.

What areas do you serve?
Edmonton metro plus all of Alberta, including Sherwood Park, St. Albert, Spruce Grove, Leduc, Fort Saskatchewan, Red Deer, Fort McMurray, and Grande Prairie. Response times vary with distance: same or next business day across the Edmonton metro area, a few business days for greater Alberta, and scheduled trips for remote northern sites. See our full service area for response times by region.